USGTF Advisory Board Member
Norm Crerar lives in Vernon, British Columbia, Canada. He is actually better known for his skiing endeavors than golfing skills. He was owner of Silver Star Ski Resort in BC and is past-president of the Canadian Ski Instructors Alliance. He is also past-president of Inter-Ski which is the International membership for ski teaching professionals. Norm has spent over 40 years in the customer service industry, has written books on the subject of customer service and has been a featured speaker on this subject throughout North America. He is also a regular contributing writer for Golf Teaching Pro magazine.
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