Do You Have What it Takes to be a Golf Club Manager and Leader?

Do You Have What it Takes to be a Golf Club Manager and Leader?

By Dr. Patrick J. Montana USGTF Level IV Member & National Course Director US Golf Managers Association OBJECTIVES 1. To learn more about the skills required for being a leader and manager. 2. To assess your own leadership and managerial ability INTRODUCTION Managers cope with complexity: They look at what needs to be done (planning and budgeting), pull together the people needed to get the job done together (organizing and staffing), and ensure that people do their jobs (controlling and problems solving). Leaders, however, cope with change: They look at what needs to be done by setting a direction rather than planning and budgeting, pull people together to do the job through alignment rather than organizing and staffing, and ensure people do their jobs through motivation and inspiration instead of controlling and problem solving. The purpose of this exercise is to assess your skills and determine if you have what it takes to be a leader and manager. INSTRUCTIONS Read each of the following statements and circle the number that best represents your self-perceptions, where 1 = strongly disagree, 2 = disagree, 3 = neither agree nor disagree, 4 = agree, 5 = strongly agree. Keep in mind there is no right or wrong answer. 1. I can separate my personal life from work/school 1 2 3 4 5 2. I see myself as a good coach 1 2 3 4 5 3. I communicate my ideas clearly 1 2 3 4 5 4. I regularly prioritize what I need to get done 1 2 3 4 5 5. I am on time for meetings/classes 1 2 3 4 5 6. I am positive and upbeat 1 2 3 4 5 7. I am results-oriented rather than problem-oriented 1 2 3 4 5 8. I take responsibility for my actions 1 2 3 4 5 9. I do not blame others for my mistakes 1 2 3 4 5 10. When working in a group, I work with members to solve and prevent problems 1 2 3 4 5 11. I don’t have to redo things because my work is thorough and complete 1 2 3 4 5 12. I do not procrastinate on projects/tasks 1 2 3 4 5 13. I do not get distracted when working on projects/tasks 1 2 3 4 5 14. I work well in a group 1 2 3 4 5 15. I am people oriented, not just results oriented 1 2 3 4 5 16. I listen to others beyond just the words being spoken 1 2 3 4 5 17. When working in a group, I am more concerned with the group’s success than my own 1 2 3 4 5 18. I adjust well to different communication styles 1 2 3 4 5 19. I praise others when they are doing a good job 1 2 3 4 5 20. I work at getting ahead, but within appropriate boundaries 1 2 3 4 5 TOTAL _____________ SCORING & INTERPRETATION Compute your score by adding the responses for all 20 items. The questions in this survey were designed to give you feedback on your skills in the following areas: (1) personal stability, (2) productivity, (3) self-management, (4) communication, (5) boundary setting, (6) work quality, (7) teamwork. All of these skills are found in good managers and they represent necessary skills for leaders. Arbitrary norms for leadership skills: Excellent leadership skills (95-100) Good leadership skills (85-90) Moderate leadership skills (75-80) Low leadership skills (65-70) Poor leadership skills (60 & below) If you’re thinking about a career in golf club or golf resort management, you may want to consider enrolling in a United States Golf Managers Association Certification course and increase your employment opportunities in this growing global field by developing your managerial and leadership abilities even further. For additional information, please check out our website at www.usgolfmanagersassociation.com [Questions for this survey were adapted from interlink Training and Coaching, The Leadership Assessment Tool,” www.interlinktc.com/assessment.html. Training and coaching, 3655 W. Anthem Way, Box 315, Anthem, AZ 85086.]
Teacher Talk

Teacher Talk

Jack Nicklaus once said, “A strong grip, a weak swing”. There is no doubt Jack’s grip was considered to be neutral leaning toward weak. To this day I can’t say I agree with Jack as we have witnessed countless players reach the highest levels of competitive golf whilst employing a strong grip such as Paul Azinger, Fred Couples (top hand),David Duval and Zach Johnson to name a few.

This is not to say a neutral grip is not ideal but is it a prerequisite to play good golf? I don’t believe it is and therefore it should be considered an option in the same way overlap, interlock, ten-finger, double overlap (Jim Furyk), reverse overlap (Steve Jones), intermesh (Greg Norman) and countless other finger formations are chosen by a variety of world class players.

If the orientation of our hands and fingers on the club offer many variations then what should we as instructors be standardizing when teaching an EFFECTIVE grip to our students? Firstly let’s get one thing out of the way. A strong grip does not necessarily cause a hook as a weak grip does not necessarily cause a slice. Could they be contributing factors? Yes of course but three of the aforementioned players above hit fades with a strong grip (Azinger, Couples, Duval). The strong top hand position helped create a “cupped” left wrist at the top of the backswing which opened the clubface just enough in order to hit a fade.

As an instructor it requires experience to take a quick snapshot of a student’s swing and observe how the grip correlates to the clubface position and ball flight. If a slice is the order of the day for your student and weak grip is evident then the correction is evident. The same can be said for a large hook and a strong grip. However if your student hits a power fade with a strong grip, then there is no correction of the grip required. What if he/she hits a big slice with a strong grip and his/her swing is on plane? Believe it or not a weaker grip may be necessary as the strong grip causes too much “cupping” of the left wrist (RH golfer) at the top of the back swing resulting in an open clubface. As one can now understand and appreciate, teaching golf and being good at it isn’t that easy and requires years of experience to hone the craft.

Bottom line there are very few elements to the grip which must be standardized but here they are:

1) The middle joint of the thumbs must be snug to the forefinger otherwise the club may rest too much into the palms. This results into either the club slipping or holding tight so the club does not slip. Proper wrist action is inhibited and tension prevails

2) The heel pad of top hand rests on top of club as shown in image below:

3) The pad of the thumbs should rest on the club slights askew from each other. In other words neither thumb rests on the center of the grip (shaft). For the right handed golfer the left thumb rests toward 1:00 and the right thumb toward 11:00

4) The unification of the hands has nothing to do with interlock, overlap (Vardon grip) etc… What unifies the hands is the top thumb fitting snugly in the lifeline (under the thumb pad) of the bottom hand.

There, that’s it!! The rest is up to you in understanding ball flight and how one’s grip affects the clubface and swing plane.

Next month: What does the tool in your hands do?
IS THERE ANY WAY TO CHANGE INCORRECT BELIEFS?

IS THERE ANY WAY TO CHANGE INCORRECT BELIEFS?

One of my great frustrations as a long-time teaching professional is the proliferation of wrong information that is taken as gospel in the golf world. For example, the belief that high humidity produces “heavy” air and a shorter ball flight. In fact, as highlighted in Golf Teaching Pro, humid air is actually less dense than dry air, and will thus produce a couple of extra yards instead of a reduction. Yet, ask any golfer about the effects of humid air, and 99% will say that the air is heavier and the ball will carry less.

Or, how about incorrect Rules beliefs? Twice in competition my fellow competitors tried to penalize me for holding onto the removed flagstick while tapping in a putt. This is not a penalty, as Decision 17-1/5 makes clear. When I informed these fellow competitors of this Decision, they then say, “Well, it used to be a penalty.” In fact, no, it was never a penalty. Another favorite is practicing on the putting green after you hole out. Again, well-meaning fellow-competitors have tried to call penalties on me for this, saying that the practice is illegal in stroke play but not in match play. In each case, I had to direct them to Rule 7 which governs practice. They are genuinely surprised to learn that it is not a penalty in stroke play, except if local rules provide for it.

The instruction realm is not immune. How many times do we hear that for every club in the bag, the butt end of the grip should be a fist away from the body? The fact is that the longer the club, the farther away the butt end should be from the body. Or how about “the slower the better” when it comes to backswings, backed up with “evidence” that amateurs swing back more slowly than professionals. The truth is that the opposite occurs, and swinging back too slowly is not good for most people. Or how about the downswing should be started by the arms and hands?

There are many more examples, too numerous to list here. So, is there any way to correct all the mis-information that is out there in one fell swoop? Probably not. People believe what they are going to believe. All we can do as USGTF professionals is to know what is factually correct and to pass the correct information along. We can start with educating one golfer at a time, and go from there.
Teaching Your Students About Patience

Teaching Your Students About Patience

It’s a fast-paced world out there. Information and communication are at our fingertips. We can board a plane and be on the other side of the planet within 24 hours. In fact, technology has bred a whole new generation of “I want it now-ers!” Fortunately for mankind, however, the game of golf seems to be the only holdout. There’s no magic wand to becoming a good golfer, and you can’t buy an instant reputable golf game.

The ability to play well takes time, effort, guidance, and perseverance. It involves frustration, for some even tears, and I may add a thousand humbling experiences. What becoming a competent golfer does require, and as Sherlock Holmes once said, is “Patience, my dear Watson!”

Being in the personal service business, I believe it is important to be honest with your students, especially beginners. Let them know about these learning factors and that they won’t become great overnight. Let them know that golf can be a lifetime learning process, but the benefits of pursuing the game far outweigh everything else.

I recall a recent conversation with Mike Levine, USGTF Level IV member and course examiner. Mike is a very quiet, thoughtful and soft spoken individual – all factors that contribute to his popularity as a teaching pro. He was talking about how the advent of the Internet can’t provide our kind of personal service; how the Internet can’t recognize talent or talk to a young golfer’s parents about nurturing that talent properly. And, about the handshake and dealing with people face-to-face as human beings.

In training teachers, Mike always makes a point to talk about sharing with students the idea of enjoying the journey of the golf learning curve. “Progress will come if your students allow it,” he espouses, “but in the meantime, they should be encouraged to enjoy the belly laughs, the camaraderie, and all the other elements involved in the pursuit of improvement.”

Pretty good advice in golf and in life.
Golf should challenge not humiliate

Golf should challenge not humiliate

I was fortunate to attend the Players Championship for the final round. When I entered the grounds, I walked into the bowl of the famous 17th green. They were still finishing up the third round because of a weather delay. The hole was playing 137 yards and the pin was situated on the front left. It was my first on site view of the hole and the green is in reality pretty large. That is not apparent on TV, but where they place the pin makes it a tiny target. Anyway, Mark O’Meara was up and he hit a shot that landed about 12 feet past the pin and then started rolling back toward the hole, went right on past and off the green into the water. He walked up to the drop area, hit a nice pitch again, just past the hole and same thing. So then I go up to 18 and follow Graeme McDowell who was 14 under and leading. From the right rough he hit a nice looking shot. The ball landed on the green, right of the flag, rolled up the slope past the pin and started back down and then right off the green and into the water. Ridiculous, and not right. I believe it cost him the tournament.

It is one thing to hit a bad shot and get punished but when a good shot results in a penalty, I think it is bad design and boring. It would have been much more interesting if the ball had been held up in a little collar of rough requiring a delicate chip to save par. Contrast that with Phil Mickelson who I followed for 9 holes. On the par five number 2, he hit his drive in the woods, found it and played up the first fairway. He tried to hit his third shot over some pines about a hundred feet high. Failed, but found his ball and hit his fourth off a palm tree and into the bank short of the green. Standing awkwardly he chipped past the hole about 30 feet on to the fringe. He then made his putt for one of the greatest sixes I have ever seen. That was fun and exciting. How often have we golfers just hoped to be able to swing after an errant shot into the trees? So my message to the golf course architect is simple – punish a really bad shot but if I am a little wayward, just give me a swing.
USE A LESSON PLAN TO KEEP STUDENTS ON TRACK

USE A LESSON PLAN TO KEEP STUDENTS ON TRACK

When you have students that don’t seem to want to practice or they are not quite getting what you are teaching them I have found that writing out a lesson plan for each student really helps.

Over the years I have developed a five part program that puts the major aspects of the golf game into a format that students can understand. I call each program a Box and I use the idea to combine practice programs with on the course pre shot routines and swing thoughts. Box 1 – Driver ( I give each student a swing thought, an idea on what we are working on and a plan on how to practice) They can take the swing thought to the course and they can evaluate if what they are working on is getting better. Box 2 – Fairway, Box 3 Long Irons / Hybrids, Box 4 Mid / Short Irons, Box 5 – Short Game.

Each part of the game has a different swing thought. If you notice putting is missing – that is because putting is game by itself as is the more advanced parts of short game.

In each Box you can develop your own concepts and ideas to help your students. I try to get all my students to practice in each Box at each practice session. I ask them to allot time based on how much total time the have to practice. If the have an hour, then they only have 10 minutes after they warm up to practice. I tell my students that if they really want to get better the have to allot a minimum of 2 hours, 3 times per week to get better, the also need to get on the course 2-3 times per week.

Arlen Bento Jr. is a USGTF Master Teaching Professional, former Head Golf Professional of the PGA Country Club and PGA Village and Director of Golf at Eagle Marsh Golf Club in Jensen Beach, FL. He is the Director of Junior Instruction at the Stuart Yacht and Country Club in Stuart, FL and He can be reached via his website at www.abjgolfsales.com
I am not a teacher, but an awakener

I am not a teacher, but an awakener

These are the words of Robert Frost, the great American poet. I can think of nothing better to describe the men and woman who toil daily helping average people learn a game that is never really mastered. Somewhere I once read that nine tenths of teaching is encouragement. Much of our time is spent cultivating, bolstering and saying “you can do this.” Would the game be enjoyed by so many without the guiding hand of teachers willing to share their knowledge and experience? Not likely. We do it with little fanfare. Our student’s thanks are enough recognition. For this is our passion and sharing it is the motto of the United States Golf Teachers Federation.

 

This summer the USGTF will honor golf teachers with a National Day of appreciation. Now I could say it’s about time but I’m sure I speak for all teachers who will humbly say thanks for the recognition, we are grateful for the tribute. I have been around the game of golf for 51 years now and often think back on how much pleasure it has provided me. I can think of nothing better than sharing that enjoyment with those who would like to find out what it is all about. Teaching and passing on the traditions of the sport is what I chose to do. It has been a rewarding experience and along the way I have collected lifelong friendships and supporters. On the National Day of Recognition, my fellow teachers, let’s lift a glass of cheer to each other and keep the fire burning. I leave you with the words of Cicero, “What nobler employment, or more valuable to the state, than that of the man who instructs the rising generation.”  
Golf Strategy as it Pertains to Business and Vice Versa

Golf Strategy as it Pertains to Business and Vice Versa

Introduction It has been my observation that many golfers who stumble their way around the golf course in a haphazard manner could improve simply by applying principles of business strategy to their game. In like manner, business leaders who stumble through daily business happenings could likewise improve their “business game” by observing and applying proper strategic golf practices. To this end, I will discuss four basic concepts with you: Strengths/weaknesses, long-term planning, short-term planning, and the streetlight concept. I hope you will find this enjoyable and thought-provoking. Strengths and Weaknesses Prior to playing a round of golf, it is important to understand your game and its inherent strengths and weaknesses. Each of us has certain parts of our total game that stand out. And, we should capitalize on this whenever the situation presents itself. In like manner, we each have areas that we do not like or handle very well. These should be avoided as much as possible. If we play a round of golf that generally follows the pattern of maximizing our strengths and minimizing our weak areas, we will in all probability have a better day. But, on those exceptionally poor days, we generally find that we fall into the trap of playing into our weaknesses. This can be the result of losing composure, the golf course layout, or more likely a combination of the two. As with golf, businesses also exhibit strengths and weaknesses in relation to the market, competition, and the environment in which they operate. It is vital to analyze these characteristics of the businesses and that of the competition. How many times do we see a firm dive into a new business, only to watch them fail for no apparent reason? I suggest to you that had they better understood strengths and weaknesses, perhaps they could avoid mis-matches. As in golf, playing to your weaknesses or a competitor’s strength can have a disastrous outcome. Long-Term Planning The concept of long-term planning as it applies to golf entails developing a strategy for the entire round. A tournament situation might include strategy for several rounds on consecutive days. The purpose of long-term planning is to review each hole and analyze a strategy for where to be aggressive and conservative, what clubs will be needed, effects of weather changes on the play of the course, etc. In other words, given the known and unknowns, how should I approach this course and its mix of holes, taking into account my strengths and weaknesses and that of the golf course? In business we conduct the same type of planning. Our goal with long-term planning is to develop a strategy that takes into account the business, its environment and climate, and strengths and weaknesses of both the business and that of the competition. While the long-term plan for a round of golf covers 18 holes, the plan of businesses will generally cover a period of five to ten years. However, some companies (notably the Japanese) have attempted to develop very long-term plans covering decades of time. Short-Term Planning Short-term planning is often termed “annual” planning by strategists. In the realm of golf, it involves strategies for each hole, shot by shot. Therefore, one would have 18 short-term plans that add up to the achievement of one long-term plan. Each hole strategy must comply with the overall plan and take into account your strengths and weaknesses, and the strengths and weaknesses of the golf hole. Every hole has an aggressive route and a conservative route. It is the golf architect’s job to show you the hole but not necessarily make it crystal clear to you. It is your task to decipher the layout and determine your best course of action, given your personal strengths and weaknesses. In similar fashion we develop short-term (annual) business plans that achieve the goals necessary to carry us to the achievement of the long-term plan. It is our road map. And too often, I see companies spend a great deal of time developing the map, only to throw it out the window as we start down the highway. The thought is that we can find the place we are headed for with some instinct (the Daniel Boone symptom). The same type of derailment takes place on the golf course. You know you should hit a 3-wood on the tee and lay up to a safe landing area, but your buddies hit a driver into the trees and so out comes the driver. Misery surely loves company. And, it is no surer true than on the golf course and in the towers of commerce. Streetlight Concept The concept of the streetlight says that during a round of golf, there are situations that call for caution, aggressiveness, and conservatism, much like the stoplight with its yellow, green, and red lighting system for traffic flow. In golf, we refer to a situation that favors our strengths a green light situation – go for it! In the case of a situation that lures one of our weaknesses, we call this a red light. Play very conservatively and avoid a pending disaster. Yellow-light situations are those that hold elements of both your strengths and weaknesses. You should use some caution, but don’t be too conservative (a little risk / a little reward). A yellow-light situation can also present an opportunity, late in the round, to be aggressive providing you have the confidence to pull off the shot. If you do, it generally means shaving a stroke off an otherwise routine approach. Businesses often hold similar situations. And, the streetlight concept can be beneficial, if you understand your strengths and weaknesses. We should be very aggressive in green-light situations that clearly favor us or in which we hold an advantage. In like manner, red-light situations that clearly do not favor us, or more likely favor a competitor, should not take up too much of our time or resources. Yellow-light situations should be looked upon as potentially rewarding opportunities, but might not work out the way we plan. It is a calculated risk-situation and may or may not fit into our plans at this time. If it does, then go for it. If not, pass it by. Other opportunities will present themselves in the future. Closing Remarks In closing, let me thank you for allowing me to share these thoughts with you. I hope you find some wisdom in this approach that helps both your golf game and your business game. As a final comment, let me leave you with this thought. Golf has been described as a microcosm of life itself. If that is so, then perhaps by applying these strategic approaches and seeing the value in them we can take that approach with other aspects of our being, and in total improve the quality of our lives. Maybe the Scots had more in mind than simply replacing war practice with golf. Perhaps even the Scots did not fully understand the experience that golf would bring to our lives.
The Golf Club Manager and the Club Superintendent

The Golf Club Manager and the Club Superintendent

By: John C. Fech University of Nebraska-Lincoln Introduction A lot of knowledge, time, and effort are necessary to keep the golfscape functional and aesthetically pleasing. As a golf club manager, you must ensure that your superintendent has a well-organized yet flexible maintenance schedule and reports to you weekly in this regard. The Value of Scheduling As with most tasks at hand, it’s best not to rely completely on your own memory for the details of what, when, and where. Notes from previous years to supplement your recollections should be the foundation of assembling a quality schedule. Information gathered from weekly meetings with staff can supplement, providing detailed information, recollections, and history. Involving golf maintenance crew members is not only an informational step; it gives recently hired workers a sense of understanding and connectedness. Without the opportunity to provide observations to the superintendent, new hires often feel disenchanted, taking on an “I’m a dime-a-dozen strong-back dude to them” attitude. Essential Practices Weekly meetings with your greens superintendent are essential. Many of his procedures are predictable and regular, as routine as changing the oil in your car. They are not only important in their own right; various cultural practices have a major influence on the number and severity of pest problems. For example, core aeration is a common practice that leads to improved drainage of the playing surface, and subsequently, reduced infestations of crown and root diseases such as summer patch and anthracnose. Common practices can prevent pests in the ornamental landscape as well as the recreational surfaces. Pruning is a practice that removes diseased or damaged wood from shrubs and trees. Tissue of this type is quite susceptible to pests such as cankers and borers. Regular inspection of ornamental plants and usage of proper pruning techniques is crucial to their success in the golfscape. The most common essential practices for turf include monitoring and managing thatch, topdressing, verticutting, core aeration and slicing. An important (but sometimes avoided because it’s time consuming) operation is the irrigation audit, a procedure designed to make sure that the distribution uniformity is as efficient as it can be. (Sidebar – Weed scientists tell us that there are between 10,000 and 40,000 weed seeds per every cubic foot of soil. So, since the pest is so prevalent, so likely to occur, preventing them through preemergence herbicide applications is routine. Also, it’s easily justified. Most pests are treated for on an “as needed” basis, but annual grassy weeds and white grubs are the exception. The other pests are best managed through Integrated Pest Management (IPM), a model that utilizes all available methods to keep pests at acceptable levels. IPM strategies include cultivation, seed selection, disease resistance, insect resistance, proper irrigation, balanced fertilization, separation of turf and ornamentals, equipment calibration and proper timing of all inputs.) Inspection Should Be Scheduled Too Certain pests – insects, diseases, weeds – call for inspection on a regular basis to make sure that they can be nipped in the bud in the case that they do arise or start developing. A pest calendar is one of the best ways to plan for the future. Because horticultural pests have a way of repeating themselves, the three-step protocol of looking backwards to gather information, considering current weather trends and planning pest control with a calendar is a sound approach for the current year’s potential problems. A pest calendar will be helpful when scheduling pest control applications, both from an equipment and labor standpoint. If the calendar shows a large number of expected pests in a certain time frame, more workers can be scheduled and materials purchased to accomplish the work. In turfgrass, silvery thread moss, chinch bugs, sod webworms, pythium blight, armyworms, spittlebugs, yellow and purple nutsedge, goosegrass, crabgrass, white grubs, bacterial wilt, stem rust, billbugs, basal rot anthracnose, algae, and mole crickets are common pests to monitor while scale, aphids, apple scab, cedar apple rust, borers, pine sawfly, pine moths, powdery mildew and decay should be regularly noted on ornamentals. Closing A good greens superintendent is well-trained and versed regarding any of these potential problems. The golf club manager, although not trained specifically in this area, should always seek to learn from and become more aware of all turf maintenance and procedures that can affect play at his facility.