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DUTIES AND RESPONSIBILITIES
Ensure that all members and guests are greeted and welcomed in a professional and courteous manner.
Answer questions and provide assistance and information to customers.
Answer telephone to schedule future starting times and communicate information in a pleasant and professional manner.
Accurately operate point of sale system, verify the accuracy of prices of state and federal taxes and other changes on all sales tickets. Collect green fees and cart fees.
Assist in the development of standards and maintain responsibility for cleanliness and appearance of Golf Shop storage areas and merchandise displays.
Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques. Anticipate the needs of members and guests and offer appropriate merchandise alternatives.
Ensure that the displays are kept at par stock inventory levels at all times and that the appearance of the displays meets or exceed company standards.
Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures.
Promote golf by teaching and conducting special clinics, and staffing club tournament events, which are established by the Head Professional and General Manager.
Maintain golf shop revenue generated through golf shops sales.
Maintain purchase order system, ordering, and receiving program to ensure proper quantity and price on all purchases. Assist with physical inventories are prescribed by Founders Group.
Maintain a high profile with membership and guests and promote the service philosophy of Founders Group
Maintain the club’s golf handicap system.
Ensure the “pace of play” standard is maintained daily.
Indirectly manage the Locker Room Supervisor and Outside Operations Supervisor (direct line responsibility to the Head Professional).
Operate within all guidelines, policies, standards, and constraints as established by Founders Golf.

QUALIFICATIONS/REQUIREMENTS/EXPERIENCE/EDUCATION
Good organizational skills.
Good verbal skills.
Ability to use logical or rational thinking to solve problems.
Ability to perform basic mathematical calculations, including calculations involving fractions, decimals and percentages.
Ability to provide effective written and verbal instructions, as well as the ability to carry out detailed written or verbal instructions independently.
Ability to effectively monitor and develop subordinates.
Ability to effectively inspect professional golf shop merchandise displays and outside operations golf areas.
Ability to play golf with members and guests.
Must have thorough knowledge of general business administration practices as would be acquired through a secondary education, plus two or three years additional college level course of study or trades training or equivalent experience.
Must have knowledge in professional golf operations practices and procedures as would be acquired through five to eight years of similar professional golf experience in progressively responsible positions.
Registered PGA apprentice or current PGA member in good standing recommended.
Must be First Aid Certified.
Requires regular attendance, team work, initiative, dependability and promptness
Ability to perform moderate physical work; may be required to lift up to 60 pounds occasionally, up to 45 pounds frequently, and up to 25 pounds regularly.
Ability to perform such activities as required such as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to five (5) hours without sitting.