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Create a memorable golfing experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
Assist in the daily operation of the Golf Shop and tournament operations, as needed
Check in Members and guests at bag drop
Prepare carts for Members prior to play
Maintain carts, keeping them clean and well-stocked at all times
Be detail-oriented and able to prioritize in a fast-paced environment
Complete all opening and closing duties, as instructed, including completing, signing, dating, and emailing checklists to management
Take care of Members, pulling bags, answering questions, and offering general help, as needed
Be knowledgeable about the course and pace of play
Solve problems, work as a team, be a leader, and inspire happiness
Maintain up-to-date credentials, certificates, and licenses, as applicable
Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned

Working knowledge of golf operations
Must possess appropriate analytical skills, attention to detail, follow-through, creativity, and a high level of motivation
Ability to communicate effectively and professionally in both written and verbal formats
Willingness to learn and accept instruction
Must possess a positive attitude and good work ethic
Proficient in business-related software (Microsoft Office Suite, website management, POS)
Valid driver’s license required
High-end customer service experience in a hospitality or retail environment preferred
Prior golf course experience preferred
High School Diploma or GED required